Shipping Policy

Thank you for shopping with us. We are committed to providing a reliable and convenient shopping experience.

Order Processing

All orders are typically processed and prepared for shipment within 1–2 business days after payment is successfully confirmed. Orders placed on weekends or public holidays may be processed on the next business day.

Shipping Time

The estimated delivery time is approximately 15–21 business days from the date of shipment. Actual delivery times may vary depending on the destination, local carrier, customs clearance, weather conditions, and other circumstances beyond our control.

Shipping Fees

Any applicable shipping fees will be clearly displayed at checkout before payment is completed. If your order qualifies for free shipping, this will also be shown during checkout.

Order Tracking

Once your order has been shipped, tracking information will be provided when available. Please allow some time for the carrier’s tracking system to update after shipment.

Shipping Address

Customers are responsible for providing a complete and accurate shipping address when placing an order. Once a package has been shipped, we may be unable to change the delivery address, cancel the shipment, or redirect the package.

International Shipping

International shipments may occasionally experience additional delays due to customs clearance, local delivery services, transportation disruptions, or other factors outside our control.

Delayed or Missing Packages

If your package has not arrived within the estimated delivery timeframe, please contact our customer support team. We will assist you in checking the latest shipping status.

Delivered but Not Received

If the tracking information shows that your package has been delivered but you cannot locate it, please check your mailbox, front desk, surrounding property, or with your neighbors. We also recommend contacting the local delivery carrier for additional information.

Contact Us

If you have any questions about shipping, delivery, or your order, please contact our customer support team. We will be happy to assist you.